affordable healthcare solutions
| Find a Provider by Telephone |
(See Back Of Card) Toll free numbers are there to help you locate a local provider. Call the number and a Customer Service Agent will provide you with the latest information available.
| Find a Provider Online-Check the Internet |
The Web address: www.xtrahealth.com. Follow the easy instructions. If help is needed using the website, simply call an XtraHealthTM Customer Service Agent toll-free at 877-210-6300. It is possible to print a list of local providers from the website.
| Paying Providers |
When visiting an XtraHealthTM provider you must present your card. The card gives instructions to providers. In most cases you must pay the discounted fee at time of service. Hospitals require pre-payment as outlined in program materials. Xtrahealth is never responsible for payment of any charges.
| Access and Use of the 24/7 Hr. Nurses Hotline |
Dial the Toll Free Phone Number...
Select Spanish or English
1. The Health Information Library Option Select from pre-recorded health topics by entering your pin number plus the appropriate 4 digit topic code. Once the 4 digit topic code is entered you will hear the information. The list of topics is available for viewing (click here).
2. The Registered Nurse Option
Selecting this option allows you to speak directly with a registered nurse who will listen to your concerns and give you information to help you choose the right treatment. If required, the registered nurse will direct you to the XtraHealthTM Customer Service Dept. to help you locate an appropriate provider for follow-up treatment.